Advice & Support

Our Commitment

Juniper is a Matrix accredited company and is committed to assisting students to unlock and fulfil their potential by increasing expectations and raising aspirations.


Juniper aims to provide a high quality Careers Education, Information, Advice and Guidance (CEIAG) service that ensures all students have access to inspirational competent staff and quality resources, in order to help, assist and support individuals to make informed choices about their training needs, personal development, wellbeing, career development and progression opportunities.
Juniper has a responsibility to ensure its staff and students are provided with independent and impartial Careers, Information, Advice and Guidance. We believe that by providing and signposting our students to local and national support agencies and by working closely with organisations, we will ensure young people receive the help and advice to overcome any problem or issue that is stopping them from making good progress with their education and future career choices.
Juniper endeavours to raise your aspirations, increase motivation and confidence to succeed in education, work and life. This will have a positive impact on the overall wellbeing of our students who will then go onto achieve and progress.

Raising the Participation Age

Raising the Participation Age (RPA) came into effect in August 2013.

What is RPA?

The Government increased the age to which all young people in England are required to continue in education or training, meaning that all students have to continue until at least their 18th birthday.
This does not mean you have to stay on at school after Year 11. Your choices include:
Juniper’s full time training courses
Full-time education, such as school or college
An Apprenticeship
A job, self employment or volunteering (for 20 hours or more a week) alongside part time education or training.

Why did these changes happen?

It will significantly increase your prospects for future employment and the amount you are likely to earn over your lifetime. RPA means that all young people are given the opportunity, provision and support they need to learn and participate after age 16.

Where can I find out more?

Contact your local Juniper centre. More information is also available at: Parental

Our Careers Education, Information Advice and Guidance Service

At Juniper we have in-house CEIAG Specialists who support students throughout their programme. All of our dedicated staff are trained to recognise and support students who are at risk of falling behind or not achieving their programme due to personal development, behaviour or welfare issues.

Over the years Juniper have supported vulnerable students to deal with a range of issues such as anger management, relationship advice, family breakdown, conflict management, violence, abuse, financial issues, bullying, sexual health, self-harm, crime and transgender.

If additional support is required students are signposted to a range of professional support services in each local area. This is to ensure that we always offer a professional, integral and impartial information, advice and guidance service.