Advice & Support

Matrix LogoOur Commitment

Juniper is a Matrix accredited company and is committed to assisting students to unlock and fulfil their potential by increasing expectations and raising aspirations.


Juniper aims to provide a high quality Careers Education, Information, Advice and Guidance (CEIAG) service that ensures all students have access to inspirational competent staff and quality resources, in order to help, assist and support individuals to make informed choices about their training needs, personal development, wellbeing, career development and progression opportunities.

Juniper has a responsibility to ensure its staff and students are provided with independent and impartial Careers, Information, Advice and Guidance. We believe that by providing and signposting our students to local and national support agencies and by working closely with organisations, we will ensure young people receive the help and advice to overcome any problem or issue that is stopping them from making good progress with their education and future career choices.

Juniper endeavours to raise your aspirations, increase motivation and confidence to succeed in education, work and life. This will have a positive impact on the overall wellbeing of our students who will then go onto achieve and progress.

Raising the Participation Age

Raising the Participation Age (RPA) came into effect in August 2013.

What is RPA?

The Government increased the age to which all young people in England are required to continue in education or training, meaning that all students have to continue until at least their 18th birthday.

This does not mean you have to stay on at school after Year 11. Your choices include:

  • Juniper’s full time training courses
  • Full-time education, such as school or college
  • An Apprenticeship
  • A job, self employment or volunteering (for 20 hours or more a week) alongside part time education or training.

Why did these changes happen?

It will significantly increase your prospects for future employment and the amount you are likely to earn over your lifetime. RPA means that all young people are given the opportunity, provision and support they need to learn and participate after age 16.

Where can I find out more?

Contact your local Juniper centre. More information is also available at: Parental

Our Counsellor

At Juniper we have an in-house Counsellor that is available for our students that need confidential support.  Jane is fully qualified and experienced, and has worked for Juniper since 2000.  She has supported hundreds of young people to overcome their barriers through confidential discussions.  This support is designed to best suit the young person and there is no limit on the number of conversations required.  We know that addressing and dealing with issues helps individuals to focus on achieving and progressing.

Over the years, Jane has helped students with many issues including anger management, relationship advice, family breakdown, conflict management, violence, abuse, financial issues, bullying, sexual health, self-harm, crime, transgender and many more.

Any young person on programme with Juniper can contact Jane to set-up a confidential conversation.  Jane then arranges a suitable time to chat confidentially with the young person.

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