Careers at Juniper
Are we right for you?
We don’t manufacture a product here at Juniper – it’s our staff who ultimately determine our success.
Great staff = Great quality = Great results.
Working at Juniper is more than just a job, it’s a vocation. The job satisfaction can be immense, considerable development opportunities exist both in terms of training and progression.
In 2013, we undertook the “Best Companies” assessment which gathered in the views of all our staff on what it’s like to work here. We were delighted to achieve a 3 Star rating – the highest available – testament to our commitment to our staff.
“I started Juniper in July 2015 and within the first three months I was provided with a full induction which covered aspects of my job role. I continue to have professional development training every 8 weeks to ensure I am delivering quality lessons to students. I have had the opportunity to complete a Level 3 Award in Training and Development which has helped me to improve my observations from a Grade 3 to a Grade 1. I have had other opportunities in training such as the Level 3 Award in Dyslexia to increase my knowledge to meet the student’s needs whilst at Juniper. The training opportunities have been an advantage as it has helped me to perform to an excellent standard leading to a progression at Juniper within 18 months.”Kirandeep Kaur
Are you right for us?
We believe that the right person is someone who:
- Is friendly with a bubbly personality
- Has common sense
- Is driven and determined
- Has integrity
- Is full of energy
- Has the potential to develop
- Is a good problem solver
- Is committed
- Has the ability to turn a vision into a reality
Working at a training provider is very rewarding and many of our staff say that they get great job satisfaction from seeing people develop and achieve. However, it can be demanding to work in an environment where targets are fundamental. Staff need to be driven in order to meet/exceed targets set but also keep the needs of students at the forefront of what they do – it’s a fine balancing act!
So are you ready for a challenge? A job with great satisfaction? The ability to change peoples lives for the better?
If so, view our current vacancies now!
“Since joining Juniper in 2007 I have had the opportunity to work on 4 separate contracts; I have worked on New Deal, Entry to Employment, Foundation Learning and the Study Programme. Within these different contracts I have performed a number of different roles. These include Training Officer, Key Worker, Starts and Progression Officer, Centre Lead and currently Performance Manager.Andy Hallam
What we offer
Obviously, you’re going to get paid. We know that there’s more to a job than money but let’s face it, it’s pretty important! We offer competitive salaries with increases that are linked to your own performance. Some of the benefits that Juniper offers include:
- Generous paid holidays – 25 days to start with, increasing by length of service up to 30 days
- A flexible holiday scheme – allows you to buy, or sell, up to a working week of your holiday
- A contributory pension scheme
- Childcare vouchers, cycle to work scheme
- Excellent working hours – our core business hours are 8.30 – 4.30, but we appreciate the importance of a good work-life balance and try to accommodate atypical working patterns wherever possible
- An extra day off to celebrate your Birthday
- Various reward schemes (subject to change). We currently run “Random Acts of Kindness” where staff are invited to a calendar of events throughout the year. Recent events have included Ladies’ Day at Ascot, Wimbledon, Racing at Silverstone and this year we’re planning on a mini-cruise to Belgium, spa days, quad biking, a trip to London to name a few.
- An annual conference and team building day
- Extensive training opportunities – both internally and externally accredited qualifications and a comprehensive competency training plan
- Regular reviews and development planning to support career development
- The opportunity to take part in social events/support local charities
- Employee involvement – we ask for your feedback via surveys, focus groups and programme development and really do listen!
- And of course,to work with some of the best people in the business and the opportunity to change lives!
“I was taken on at Juniper as a Trainee Tutor whilst completing my Masters dissertation with the aim of travelling around the different centres to learn the Juniper way. After being a Trainee for just over a month a full time Tutor position came up and I was given the opportunity to apply. When becoming a Tutor I was given a Functional Skills English and WorkSkills group and this enabled me to develop my confidence and delivery skills consequently achieving excellent results. I was able to progress and achieve due to the fantastic support and countless development opportunities given to me within the company. Having been a Tutor for just over a year a Centre Lead position became available and I thought I would apply as this was the next natural progression for me. I have now been a Centre Lead for just over a month and have been enjoying every minute of it. Juniper has enabled me to progress quickly and proves that hard work and determination pays off.”Jeanette Trapp
Learning and Development
Juniper offers all new and existing staff the opportunity to learn and develop. As our business is focused on delivering good quality training to help people to change their lives, it is vital that our staff feel competent within their roles. Training is available from your first day with us and continues throughout your employment via internal and external training. Training is delivered by our HR Team as well as by staff who have been highlighted as having an expertise in a particular field. Here are some of the opportunities available to staff:
New staff induction
Every person that is offered employment with Juniper is required to attend a one day induction. This takes place at our Central Support Services office in Wolverhampton and gives all staff the opportunity to meet the senior management team.
During induction, you will cover:
- The history of Juniper
- The structure of the company
- Relevant information on staff benefits
- Staff training opportunities
When starting at your centre you will be able to shadow a staff member of the same role and also learn from staff in other roles to ensure that you are fully aware of the student journey. Staff are encouraged to visit other centres where possible to learn about them and help build relationships.
You will be given a competency plan on day one of your induction. Competency plans identify key areas of specific job roles giving you the opportunity to learn about all aspects of your job. This enables us to identify any training needs you may have. Once these are identified, you can attend various internal/external training sessions to improve your knowledge, confidence and ability.
Competency is demonstrated once all areas pertaining to the specific job roles have been signed off – this is achieved through providing evidence and regular discussion. Juniper continues to support and develop staff throughout the six month competency period to ensure staff are fully competent in their job roles.
Throughout the year various internal training courses are arranged for you to attend. These courses are published so that staff are aware of up and coming sessions and can arrange their own training. We ensure we cover all areas to help support you when carrying out your job.
We also deliver an in-house accredited Level 3 Award and Level 4 Certificate in Education & Training and IAG (various levels) for any staff member who has not already got a training qualification.
Staff are encouraged to highlight any external training that they feel will help them within their role.
Many of our staff have gained various qualifications such as:
- Level 5 Diploma in Education & Training
- Literacy and Numeracy
- Equality and Diversity
- Subject Specialisms.
I have worked in the Welfare to Work / Adult Education Sector for 13 years and have received training on every subject you can imagine. The thought of having to do another Safeguarding and Health and Safety course didn’t exactly fill me with joy. However, I must say that I have been very pleasantly surprised at the nature and standard of in-house training that I have received since starting work here. I particularly enjoyed Health and Safety as a fresh approach was brought to what can otherwise be a very dry subject. I also found the SpLD training very informative and the delivery excellent.Kamla Devi
Juniper recognises that there are probably many people that are interested in working within a teaching environment, however without the relevant qualifications or experience it can be difficult to get your foot in the door.
We have decided to give the ‘right’ people the opportunity to gain experience within a training environment. This will involve candidates spending time at one of our centres, shadowing current staff and the opportunity to partake in sessions or one to one reviews with students and being part of the Juniper team.
The ‘right’ candidate will demonstrate:
- Positive attitude
- Drive and determination
- Potential to develop
- A friendly and approachable personality
- Bags of common sense
The benefits for candidates undertaking work experience with Juniper are obviously to gain experience and skills within the teaching environment. Candidates who can demonstrate the right attitude and skills will be given the opportunity to apply for any internal vacancies that are available at Juniper.
Juniper will arrange to interview all candidates that are short listed and you may also get the opportunity to spend a morning/afternoon in centre to ensure you are ‘right for us’ and that we are ‘right for you’.
If this is something that you are interested in, please contact Work Experience Enquiries sending your CV.
“Well, they say a change is as good as a rest! So, following many years teaching a variety of ages in mainstream education, I decided that was what I was going to do, have a change. I needed a new challenge and that is exactly what Juniper provides for their staff. My decision has paid dividends as in the past 16 months that I have worked at Juniper, my role has evolved and my strengths have been recognised, developed and positively directed together with having continual opportunities to enhance my learning and my career through staff training days. As a Tutor, each day can be demanding and we face new challenges but we tackle them as a team which is great motivation to ensure each young person meets their potential. Being part of Juniper has proven to be a solid and beneficial career change and I am fortunate to work with a team of supportive and hardworking individuals within a growing and evolving company.”Jemma Kelly
Juniper is now offering temporary/short term contracts. As a training provider we need to be able to quickly react to change. We are sometimes required to recruit at short notice or cover periods of absence; therefore we would like to hear from anyone who would be available to work at short notice and is willing to be flexible. The working pattern available would be dependent on the role at that time, and of course your availability.
The ideal candidate would be:
- Available to work at short notice
- Be able to work on an ad-hoc basis
- Not reliant on a regular income
- Positive, friendly and approachable
- Have experience of our client group (desirable)
- Have relevant qualifications (desirable)
The recruitment process will be an initial interview and if successful; candidates will be invited to shadow at a centre for either a morning or afternoon to get a feel for the environment.
Successful candidates would then be added to our recruitment bank so that we could record what role they would be able to cover and which centres they would be willing to travel to. We would then contact candidates when work was available.
If this is something that you are interested in, please contact Temporary Contract Enquiries attaching your application form.
I’ve worked for Juniper since leaving College at the age of 17. I started my journey as a Marketing and Recruitment Apprentice.
Juniper supported my career from day one; enabling me to continue my education – I completed qualifications in ICT, Youth Work, Drug Awareness, LMI Level 5, Careers Information, Advice and Guidance to Level 6, Mentoring and Counselling.
I’ve recruited, supported and guided young people to overcome personal, social barriers and to find employment and Apprenticeship opportunities.
I was promoted to a Training Centre Manager and I started my Manager life in Wednesbury; I completed a year before opening a brand new training centre in Telford.
Since having my Daughter in 2011, Juniper supported my application to return to work part time in the Training and Development team based in CSS. I loved being in this role as it meant I worked with all centres to train and support new staff. I’m currently working as the Employer Engagement Manager. I build relationships with organisations and National Employers to seek opportunities for our students. No two days are the same and if you want to get up in the morning and feel like you are making a difference, there is no better job!Tammy Boydon
Random Acts of Kindness
Juniper recognise that our staff work hard and we want to acknowledge this. Therefore, in 2015 Juniper launched our ‘Random Acts of Kindness’ incentives. During the year Juniper arrange various activities each month and staff have the opportunity to put their name forward to attend. All activities are organised and paid for by Juniper. Some of these activities are during the week and we give our employees the day off without using holiday entitlement. Some of the activities have included, tickets for Wimbledon with an overnight stay, lunch on the Orient Express, Ladies day at Ascot, spa days, quad biking and later this year some lucky staff will be going on a 3-day cruise to Belgium.