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Quality

Head of Quality & Business Improvement, Carole Roberts says...

Juniper Training is committed to quality management and continuous improvement. All of our staff embrace this culture and put it at the very heart of the business for the benefit of our learners.

Our Quality Assurance arrangements include:

  • Listening to our learners
  • Feedback from employers and other stakeholders
  • Observing staff carrying out key processes that impact on the learning experience
  • Internal and external audits
  • We are regularly reviewed by our contractors, the Learning & Skills Council and Department for Work & Pensions, and subject to Ofsted Inpections. Our last inspection took place in April 2005 by the Adult Learning Inspectorate and we achieved a grade 2 - "the overall standard of publicly funded learning was judged to be good". If you would like to read the full report, please click here.