Helping you advise your customer!

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This page has been designed to assist advisors (such as those working at Job Centre Plus or Connexions) in securing the most suitable provision for their customers. We would like to thank those advisors for their feedback during the implementation of this area and would welcome any further comments.

For a full list of our centres and programmes click here.

• Is your customer...
1. Unemployed and aged 18+
• Day 1 Eligibility
• Voluntary Provision




2. Unemployed New Deal Eligible and aged between 18 and 24
• Mandatory Provision




3. Unemployed New Deal Eligible and aged 25+
• Mandatory Provision




4. Aged 16-18 and looking for assistance with the next step



5. Aged 18+ and has a health condition
• Voluntary Provision